Customer Testimonials

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Google Jan 18, 2022

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DealerRater Jan 17, 2022

This is a fantastic dealership, with excellent service. I was kept in touch at every step, and the service quote matched the ultimate invoice. I am very pleased with the work done to my BMW 4. Thank you.

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Google Jan 16, 2022

Good and ontime services

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Google Jan 15, 2022

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DealerRater Jan 12, 2022

Scott Shadbolt was great experience with the buy of our vehicle BMW X1 28i. We will definitely pass the word on excellent service.

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Google Jan 11, 2022

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Google Jan 11, 2022

Great Customer Service !

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Google Jan 11, 2022

It was a great experience of buying our first X3 M40i from BMW Toronto. Scott Shadbolt was very knowledgeable and straight to the point, I like his honesty and prompt correspondence which made the purchase hassle-free. Thanks Scott.

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Google Jan 10, 2022

I dropped off a BMW X5 diesel for a client to deal with a "no start" which was covered under recalls which were outstanding. Our service advisor was Hal Greenson. He was very professional and stayed in contact with us both by phone and text messages. I've dealt with many dealers over the years and this was a breath of fresh air. Thanks again Hal and the team

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Google Jan 9, 2022

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Google Jan 7, 2022

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Google Jan 1, 2022

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Google Dec 31, 2021

Love BMW

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Google Dec 29, 2021

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Google Dec 24, 2021

Samir is the best sales guy i ever dealt with. i custom ordered my car and he provided me continuous updates on the status of my car. he pushed the factory to get my car delivered early. if you are looking for a selfless and caring sales person samir is your guy t BMW toronto

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DealerRater Dec 22, 2021

A beautiful facility very clean and organized with professional staff from the receptionist to service and sales

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Google Dec 22, 2021

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Google Dec 19, 2021

This is our third BMW and we had a great experience buying our new M240i . Samir Umer walked us through the selection and purchase process with care and patience. If you are looking for a car at BMW Toronto, ask for Samir.

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Google Dec 19, 2021

Had a very nice time at BMW Toronto, amazing staff to match an amazing dealership. My sales consultant Scott Shadbolt was very kind and passionate about the brand and gave me an all in all perfect sales experience.

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Google Dec 19, 2021

Amazing dealership. I just hope they will allow washrooms to be used in the future

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Google Dec 18, 2021

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Google Dec 11, 2021

I purchased a brand new 2022 BMW 3 series and Reza Heydar was the Sales Consultant that assisted me. He was extremely helpful and professional during the whole process. He made the whole experience seamless one. Thanks Reza!

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Google Dec 10, 2021

I had the absolute best car buying experience! Thank you so much to Adrien for walking us through it. Adrien, we really appreciate all your hard work and the time you spent with us.

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Google Dec 5, 2021

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Google Dec 3, 2021

I had a great experience purchasing my first BMW at BMW Toronto a couple weeks ago. My sales consultant Scott Shadbolt was very professional, knowledgeable, responsive, and friendly - this made the decision purchase a pre-owned vehicle there even easier! The transaction was smooth, from the test drive to the sale/financing discussions as Scott worked with us during both processes. I am confident he will be available to me for support in the future if I have any questions or issues with my car. It is nice to have this peace of mind. Thank you!

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Google Dec 1, 2021

Easy communication with service representatives - I wish they dealt with insurance companies

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DealerRater Dec 1, 2021

Another great experience with BMW Toronto, as it has been from the original sale. Very friendly and knowledgeable service professionals to manage the appointment and return my car in a timely way.

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DealerRater Dec 1, 2021

BMW Toronto, is the best experience. Starting with the purchase to the routine service... I'm going on the 3 BMW, and can't see me ever leaving BMW Toronto. Anyone could buy a BMW, but buying at BMW Toronto is a totally different experience. You will not be disappointed.

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DealerRater Nov 27, 2021

We had the pleasure of working with Mr. Samir Umer, the sales manager at BMW downtown Toronto. He was very professional and helpful. He guided us through the whole process from beginning to the delivery date. He explained all the options and details for us clearly. We really enjoyed working with him and other staff in BMW downtown Toronto.

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DealerRater Nov 25, 2021

I love coming back here every time. Great service department. Professional and helpful. Bought my first BMW in 2004. A Black M3. Still have it. Along with a 2009 Wagon 328 xi with over 350,000 KL. Thank you. Peter P.

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DealerRater Nov 24, 2021

Great service. Very friendly informative and fixes everything the first time. Everything is touchless which is a huge plus

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Google Nov 24, 2021

I recently purchased this 2015 Audi A4 from BMW Toronto. I was very pleased with the level of service provided by the Pre-owned Sales Team. Luke Cooper was an absolute pleasure to work with. The process was seamless and enjoyable. Presentation was perfect. I literally could not give a better rating. Would definitely recommend this dealership if you are in the market.....

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Google Nov 23, 2021

Scott Shadbolt was very professional and easy to work with. He has been and continues to be very accomidating even after the purchase.

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DealerRater Nov 21, 2021

Amazing after-sales service and Maria is fabulous great experience as Always keep U the great work

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Google Nov 21, 2021

The dealership is clean and tidy. Samir my sales consultant was incredibly helpful and extremely knowledgeable. I left the dealership with a very clear understanding of how well built my new BMW 330e is and every last question and detail was answered.

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DealerRater Nov 21, 2021

BMW downtown Toronto is an incredible dealership. Charles the dealership Sales manager is an amazing representative for this dealership. Charles wants to make sure that your experience at his dealership is the best with personal care. If you are considering buying a new or used BMW this is the dealership to deal with. His sales team is knowledgeable, friendly and very accommodating.

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Google Nov 20, 2021

Both my husband and I would like to thank Scott Shadbolt for the fantastic service he provided. We purchased an X3 online/by phone/e-mail, sight unseen and Scott was very helpful throughout the whole process. He was very professional and knowledgeable and promptly answered all our questions either by e-mail or phone and made a special effort sending us more pictures. From the first phone call to delivery, Scott took care of all the details making our purchase super smooth and a great experience.

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Google Nov 14, 2021

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Google Nov 8, 2021

Purchased a used BMW 128i through Barrington Hibbert. Being from out of town I required a lot of back and forth communication prior to 1st viewing including extra photos of the car, additional info, and a trade-in appraisal on my old car. Barrington made the whole process seamless and easy. He took the time to care for my needs. Reasonable, personable, and accountable. Would highly recommend Mr. Hibbert for any BMW Toronto dealings. Ive had the car for a few months now and no surprises.

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Google Nov 4, 2021

Reza worked diligently with me all the way through and got me the car I wanted. Great guy! Beautiful delivery. Him and Kashif have been excellent! They came through to sort the issues to my satisfaction. Thanks both! For readers, you may need to work with them to get through given the insane busy auto industry at the moment. You will have things sorted eventually.

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Google Nov 4, 2021

One of the best and stress less experiences I've ever had buying a car. Scott Shadbolt was my sales and finance consultant, he has a very unique position at the location which made him the only person I had to be in contact with. I actually viewed the car in the afternoon but I wasn't too sure so I went home and thought about it first but when I made my decision in the evening I was able to call him directly even when he was out of office and Scott made sure the car was reserved for ...

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DealerRater Nov 2, 2021

Close to my home. Easy to hold off them and a good customer service. Clean environment.

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Google Nov 1, 2021

Reza was very helpful. We are happy with our new vehicle. Reza is pleasant to deal with and answered all of our questions.

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DealerRater Nov 1, 2021

I would like to thank George Stefankiewicz for his patience and support in guiding me through my leasing process. It was 5 star George can’t thank you enough for your continued support over the years. Patricia Franklin

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Google Oct 31, 2021

Sales person are very nice. But receptionist is rude (races) lady.

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Google Oct 25, 2021

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Google Oct 24, 2021

THE PERFECT SALES EXPERIENCE! I went to BMW Toronto to check out a car I had found on the BMW website. When I arrived, I met with Scott Shadbolt and he handled things impeccably from the moment I walked into the dealership and beyond my purchase. He showed great attention to detail. He was customer-focused, fully knowledgeable, respectful, transparent, enthusiastic, clear and so helpful. A delight to deal with. I could not have asked for a better purchase experience. Thank you, Scott!

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Google Oct 23, 2021

We are very happy with our BMW specially Samir Umer who is always so professional, patient and very friendly, we are happy that we know him , he always put so much effort and time for us so we make a right decision.

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DealerRater Oct 23, 2021

We are super happy with our BMW , Samir Umer is a very professional sales person, we always go with him and he is very helpful and patient and we are so happy that we know him.

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Google Oct 21, 2021

Good place to start if you want to buy, lease, or per own it.

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DealerRater Oct 19, 2021

Fantastic experience with Samir Umer on the purchase of our X7. Highly knowledgeable and goes above and beyond to meet and exceed all of your expectations. Thank goodness he is an expert in all of the technology that these vehicles come with and he is more than willing to sit down and explain everything in depth.

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Google Oct 18, 2021

BMW TORONTO provides the best car shopping and purchase experience. Luke Cooper is our Sales Consultant and he’s been the finest guy you could deal with. We’ve had a couple meetings to test drive and negotiate a deal and he’s been excellent patient, good natured and considerate. We did well on our trade in. In fact better than expected. We bought our car on the BMW Canada Certified Pre-Owned program. It’s beautiful. Kevin Liu is an excellent Business Managed to deal with when it comes to warranty and financing. When it was time to pick up ...

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DealerRater Oct 17, 2021

Everyone so nice and accommodating - everything is clean - the one thing to pass on to BMW my husband has a 430 grand coupe avid there is no button for garage door entry to your home garage like the X4 gas in that vehicle and the wire to charge your phone is in the arm rest - not a good place for that - thank you

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DealerRater Oct 13, 2021

Very professional and extremely friendly and available to all my questions and problemas regarding the purchase and delivery of the car. Mr. Paul Campbell has been an excellent dealer!

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Google Oct 13, 2021

AMAZING experience buying my first car from BMW Toronto. Reza Heydar stopped at nothing to get me the best deal on a brand new 2021 230i coupe and I couldn’t be happier. From start to finish the customer experience was exceptional; Reza is knowledgeable, patient, and above all committed to making his customers happy. I look forward to becoming a life-long BMW driver, thanks Reza!

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Google Oct 11, 2021

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Google Oct 11, 2021

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Google Oct 9, 2021

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DealerRater Oct 7, 2021

It was a great experience from the time I booked an appointment and when I picked up the car. I was also provided update and video of the work that they are doing. Great Service!

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DealerRater Oct 6, 2021

Very professional and experienced agent , I was lucky that Samir Umer was my BMW sales consultant while leasing my 2022 X6 Sam Akladios

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Google Oct 6, 2021

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Google Oct 5, 2021

BMW toronto is a great plae. I had a wonderful expereince, specially like to mention Mr. Samir Umair's service. He had been excellent all through my purchase journey. He is fabouloues, hard working, very patient and courteous. I recommend BMW Toronto to al my family and friends.

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Google Oct 5, 2021

Adrian Tsang of BMW Toronto's sales team provided outstanding customer service and product knowledge. Adrian was professional and a pleasure to deal with. We highly recommend him when considering your next BMW.

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Google Oct 2, 2021

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DealerRater Oct 1, 2021

Very good dealership and Frank Sun is your guy if you want a good deal!

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Google Oct 1, 2021

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Google Sep 29, 2021

I loved the service. I loved the special treatment. I loved working with Luke Cooper. He was an outstanding customer service and sales person very professional and very knowledgeable. He explained everything with so much patience. Mike was a great and professional business manager too he gave us a great deal on winter tires and even he STORED them for free …

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Google Sep 28, 2021

Worth taking the time to share such an incredible experience at BMW Toronto, special shout out to Luke for walking me through the entire process seamlessly and making sure I got what I wanted. After being hit in March, BMW saved my life and through the emotional journey I was able to get my feet back on track with Luke and Management’s help. He didn’t brush me off or push a sale. He listened to my needs and helped to make it happen. Loyal customer !! Thank you!

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Google Sep 27, 2021

Great experience purchasing my first BMW car from the BMW Toronto Location. Samir Umer was my salesperson, recommended by a colleague, and he was great in explaining all of the options I should consider and was very patient to answer all questions we had. He also spent a lot of time with us and wasn't pushy at with sales. He also has great informative videos for BMW cars on his youtube channel. I would highly recommend reaching out to Samir for your BMW car needs.

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DealerRater Sep 27, 2021

Great dealership to support the entire process from search to delivery of vehicle. Staff throughout the dealership was very professional, and our sales representative Samir Umer was patient and not pushy at all. Highly recommend!

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Google Sep 25, 2021

Bought my car yesterday from bmw Toronto. Special thanks to our salesman Luke Cooper for the best customer service I’ve ever received from any salesman. Super friendly and nice. If you ever wanted to buy a car, this place will have the bests for you.

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Google Sep 25, 2021

We purchased our car from Luke Cooper He was very nice, with good vibe. Perfect customer service!

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DealerRater Sep 24, 2021

Beautiful dealership and the service department was efficient and friendly. I was informed on what I was to expect every step of the way and they delivered.

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Google Sep 23, 2021

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Google Sep 21, 2021

I had been to a previous BMW dealership. Little did I know I was missing out on an even more detailed and refined experience at BMW Toronto. This dealership was the BEST I have ever been too. Jamie Wagdin my sales guy was very upfront , detailed and customer service oriented. He was fantastic at locating exactly what I wanted and went through all the specs with me until we came up with something that was perfect. The process was seamless from start, with my trade in, to the finance department to driving the car off the lot. Jamie even followed ...

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Google Sep 21, 2021

I made a purchase from BMW Toronto a couple of months ago and I'm very happy with the overall experience. Scott S. took very good care of me from test drive, to closing of the sale and a couple of minor matter that we need to take care of post sale. He was always responsive and helpful - answered all my questions to my satisfaction and provided helpful guidance. Thanks for a great pre and post sale experience!

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Google Sep 21, 2021

The service and care that my husband and I experienced at BMW Toronto was fantastic. We were taken care of by Reza H. and I would recommend his services in a heartbeat. Reza was extremely personable, professional, and honest. We had walked into the dealership to just see the current X5 model and ended up leaving the dealership a few hours later with a signed deal for the new 2022 X5 in our hands. Throughout the whole process Reza was completely transparent with us. From trading in our beloved car to negotiating a new deal for our future car, Reza handled ...

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Google Sep 19, 2021

买宝马找zilun wang,靠谱,不啰嗦,价格给力,没有猫腻

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Google Sep 16, 2021

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Google Sep 16, 2021

Great experience with Sales rep Adrian, honest and gentle agent I've ever met. I bought a brand new X6 from him and it was a great pleasure communicating with him. I'd definitely comeback for another purchase in future for sure.!

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Google Sep 14, 2021

The buying experience was seamless with Luke Cooper. He was very professional, honest and reliable throughout the process. Picked up the car in very good condition as promised and he took the time to show all the details of the car. After having bad experiences at other dealerships, this was a definite relief. Kevin in finance was also great and didn’t push to add anything I didn’t need. Thank you Luke and BMW Toronto. I’m very happy with my BMW 340.

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DealerRater Sep 13, 2021

I have been visiting BMW Toronto and my dealing with Samir Umer has been always wonderful. He is so knowledgeable and guides you the best as per your needs and align to your budget. I have bought 2 cars both being BMW’s from Samir. Must visit Samir if you are looking for BMW. The process throughout is so seamless that you know you are un good hands. Not only the dealership and Samir guide you throughout the sale but also very prompt after sale. You can have them on speed dial for years and they will attend you the sameway! ...

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Google Sep 12, 2021

The service is great but as its in the heart of downtown the test drive is a horrible experience. You can't enjoy a nice ride to experience the full potential of the car.

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Google Sep 12, 2021

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DealerRater Sep 8, 2021

Great service. Quick and effortless. Thorough explanation.of all cad details. Made buying a car a pleasant experience. Thank you Yoga for your excellent service.

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Google Sep 7, 2021

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Google Sep 2, 2021

I worked with George Stefankiewicz at BMW Toronto. Great guy, very helpful and quick. This dealership is always efficient and well organized.

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Google Sep 1, 2021

Excellent customer service.

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DealerRater Sep 1, 2021

Staff were nice, Luke Cooper was an exceptional sales rep. Really made it easy and comfortable for us in terms of car shopping. Expectations were set and met. I will return to this dealership as a car buyer again.

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DealerRater Sep 1, 2021

Loaner cars and expert service. We have purchased 8 cars at this dealership and always had our service done there over the past 30 years

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Google Aug 31, 2021

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Google Aug 31, 2021

Big thanks to Samir Umer for getting to know our needs and being able to patiently guide us and making it possible for us to get our brand new loaded X5. Samir we were very impressed by your knowledge of BMW products and your no pressure sales techniques. It was a pleasure dealing with you and we hope to many more years of relationship with you and BMW.

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Google Aug 29, 2021

love my new car Thank you for all the help

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Google Aug 28, 2021

This dealership is professional from beginning to end. I have serviced my BMW here and usually deal with Stelios. He is not only knowledgeable but friendly and reliable. I know he isn’t going to sell me services I don’t need. Scott in Sales was incredibly personable and approachable. I test drove a preowned X3 and not only was it a smooth ride, Scott explained everything I needed to know about the vehicle with patience and kindness. I ended up purchases a different brand, because I wanted to try something new, but almost didn’t want to leave my ...

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Google Aug 26, 2021

I bought a 428i from here. Mas was very helpful and took the time to address all of our concerns and answer any questions we had.

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Google Aug 25, 2021

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Google Aug 24, 2021

Motorrad: I bought my new motorcycle from this dealership. The sales experience was frictionless, and the sales rep (Adam) wants you to get the right motorcycle for your needs. Adam also has hundreds of adventures and a wealth of riding knowledge to share. My first experience with the service department was also very good. The dealership is kind of a tourist attraction, as it is arranged in a multi-storey building, with each floor dedicated to something. It was a long trip for me to do business here but I am glad that I did.

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DealerRater Aug 24, 2021

The service advisor John Hendrix is very well trained and a remarkable problem solver providing a service call a hidden value of the brand. Thank you, John!

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Google Aug 22, 2021

Seamless and no hassle certified Pre-Owned buying experience with Luke Cooper!! This is our first BMW and will definitely refer our friends and family to Luke. He was so friendly and really took the time to make sure we know all the details about the car. We love our X4!

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Google Aug 20, 2021

I never thought I’d get a bmw but now I can’t even sit behind another car. I bought my first custom car from Samir and he made the whole process very seamless. Kept me updated on the status of my car every week. His videos on youtube are also very informative specially for a first time bmw owner!