Customer Testimonials
Good service, nice and polite receptionist Maria. Was done very fast, just the mats on the floor were dirty.
Purchased used motorcycle from BMW Motorrad. Jesse was very personable and extremely helpful in getting the deal done. Expectations were high going into a high end dealership as a first time buyer and I came away happy. Thanks!
The best dealer in the city hands down !
It was stunning beautiful store and very impressed by customer service treatment..I am just wow
I have nothing negative to report about this dealership. It was a seamless positive experience.
Excellent staff, beautiful cars and amazing experience. The entire process from booking the car to trade in to financing and finally the delivery were handled beautifully. Shout out to Carson and Kashif.
Great visit. Business Manager Kevin Liu and Salesperson Frank Sun are very professional. Cashier Ron's helpfulness and friendliness made my day.
I recently purchased my first BMW from BMW Toronto; it was an experience that I enjoyed. Scott Shadbolt was extremely professional and courteous. This being my first BMW I had a lot of questions to which he responded intricately every single time. He didn't try to force me into getting any extra packages. Talking to Scott didn’t feel like I was talking to a salesman, he is truly a BMW guy who is passionate about the brand. If you’re looking to buy a BMW, Scott at BMW Toronto should be your go-to guy! Scott, thank you so ...
Very honest dealer, service very good happy people, alot car for choose hight recommended this dealership
The staff is extremely friendly and knowledgeable. I have been going there for 4 years and will continue.
Jay Singh of BMW Toronto, sales associate was first rate. Professional and great follow up.
Excellent sales experience.Car was ready ahead of time.No delivery issues.Good experience overall.I would recommend our sales representative.
Purchased a 2019 430i Pre-owned certified from BMW Toronto. Scott Shadbolt made the process very easy and quick. Previously I went through many other dealerships, that didn’t see this professionalism else where, also the car was in great shape too. They are very kind and friendly. I strongly recommend BMW TORONTO, and cheers to Scott
My experience at BMW Toronto was amazing. My sales representative, Scott Shadbolt, was professional, pleasant, informative and made the experience easy and seamless. My only complaint, is there was a huge scratch, that had been repaired/covered up, and it was not disclosed to me prior to purchase. I wish it had, as finding it during my first car wash was very disappointing. I would still have bought the car nonetheless, but would have just preferred it if everything was disclosed from the get go
I was extremely happy with Marti who helped me order an iX and gave me a great price on my trade. Will definitely be buying with him again.
Kevin was excellent sales rep. Very pleased with the experience.
I love BMW cars though the services fees are always higher than other car dealers. Yet the service received is all worthwhile!
I have been buying cars from Mr. Yoga Warren and he is at this dealership so I went there...it is a beautiful building and location as well.
This was our first time looking at a BMW dealership. It was an incredible experience. We are definitely looking to buy a new BMW very soon. Great staff Great location!
I visited this dealership to pick up some BMW apparel for a friend and Ron from the Parts/Accessories desk went above and beyond with his service. Right from the beginning he was very courteous and respectful and answered all my questions and doubts. Ron was respectful and was a true role model of customer service. Thank you for your help and aid Ron.
Came here on a business trip and the staff were nothing short of amazing.
There’s no need to wait.Good service and good shopping experience. There are plenty of available cars. I like!
I just bought a BMW X1 from BMW Toronto. The sales person Scott Shadbolt made the purchase as pleasant as could be. Scott was professional, knowledgeable, pleasing, and efficient. Scott made the whole buying experience easy and worry free. Scott is an asset to his place of work. Thank you.
Excellent customer service!!
Purchased a new X5 from Marti Sison, overall we had a great experience from start to finish.
An overall amazing experience! Special thanks to Marti and Samir for helping us get our first-ever BMW car, and we are happy to have chosen the X3 model. Keep up the great work and thanks again for your guidance and support. 🙏
Frank and Kashif were great to deal with. I highly recommend to give Frank a call if you are looking for a bmw.
Was assisted by Marti in looking for a 4 series cabriolet and Marti was exceptionally helpful and informative. 5/5
I had a very good customer experience at this bmw location today. I dropped off my car for service, they sent me home in an Uber and a few hours later my car was ready and they sent an Uber to pick me up. They kept me updated throughout the entire process and even sent me an update video. My advisor John was excellent. Thank you for all your help!
Bought 3 Preowned cars from BMW Toronto. Scott has always been helpful and answered all my questions and I never felt any pressure to buy. HIGHLY Recommend BMW Toronto for your next NEW or USED Car purchase. And their service has been excellent as well. I would say the best BMW Dealer in Ontario.
I recently leased a new BMW X3 at this dealership. Juleah was my advisor and had made the entire car shopping process so smooth and easy. She did not only provide me with all the information I needed to decide what car would be right for me, but she was also very responsive to all my requests. I really appreciated her help!
Outstanding customer service. Reza Heydar was professional and provided us with a wonderful experience and a smooth process. He was quite patient and thorough throughout the whole process - not a single detail was left behind. Many thanks to Reza and Al-Hussein from management as well. Much appreciated!
Reza was friendly, polite, knowledgeable and honest. He worked hard since our first interaction all the way to the end and gave us a very competitive deal on the vehicle. Reza took a great deal of time to explain everything to us. On the day of pick-up he had all the paper work ready and he also was on-hand to walk us through all the features of the vehicle. The BMW downtown provides excellent service and we are very happy with our new X3 and can't wait to drive it this weekend.
I just bought an x4 with Reza, and he was such an amazing person to work with! From selecting my car, to going through all the specs and details, he really took the time to ensure that I got a car that was perfect for me. He was extremely informative, patient and thorough and made this whole experience wonderful! I switched cars from a Mercedes, and it was the best decision I’ve ever made. I absolutely love my new car! Thank you Reza for being such a supportive and knowledgeable salesperson and thank you BMW Toronto!
I have become a complete fan of this location. The customer service and guidance (most important) is the smoothest here. The behaviour I received from the front sales representative and the management made my car buying experience a lovely one. Reza Heydar from the sales and Samir from the management a big thanks to both.
I recently purchased a beautiful Mini Copper Countryman JCW. Our Sales person was Jamie Wagdin, I can not express how professional and knowledgeable Jamie was. His detail to customer service is beyond Compare. Jamie you are amazing to deal to with!. You have a life long customer with us!!! Again I thank you Jamie and the Staff at BMW Toronto. I would highly recommend this dealership to all my family and friends!
Honestly, I wish I could give more than 5 stars. I brought my car to BMW Toronto to service it. Thanks to Hal I had a great experienece . He was helpful and professional! He helped me a lot I would give him 11/10 ! I will continue to bring my vehicle to this location for service!
I had a great experience in this dealership. My car was stolen a few weeks before I visit this Dealership and I was to many other Dealerships and I experienced alot of them saying they don't have cars and I have to wait, and also experienced the worst Customer Service Experience at PARKVIEW BMW where I was treated like a piece of garbage, walked in there and no one acknowledged me (Not even the receptionist) then approached one of the sales guys (Asian Background) who had no interest in giving me information, and finally told me that even if ...
Great staff! Super friendly and accomodating. Had a wonderful experience buying a 7 series here.
It has been very pleasant to deal with Marti S. He has been very professional and patient. I highly recommend his service to all potential BMW buyers.
went to the dealership, overall experience was decent. Kashif, sales manager is THE MAN to deal with. He is very professional, very calm and his experience speaks volume. Eventually didn't end up getting the vehicle, but definitely dealing with Kashif for my BMW needs in the future.
Satisfied with dealership, and it proved that the issues with other dealerships in toronto are valid. BMW Toronto exceed in service, others are way behind
Team is good and takes care. John H. Is very helpful
Wonderful purchasing experience! I was introduced to Juleah Nguyen from the receptionist at dealership. Juleah took care of our ever question in a timely manner and found the vehicle we were looking for. It was a wonderful experience.......Look her up if your in the market for a new BMW.
Nothing but good things to say about the service at BMW Toronto! Scott Shadbolt did a great job helping me find the 430i that I have been looking for some time now. His knowledge and customer service made everything easy. Thanks!
Loved our experience at BMW Toronto. Marti, Kashif and Kevin were very kind to assist to our multiple queries and explained multiple features which made us choose BMW over other cars. Thank you to the entire BMW Toronto team for assisting us and for those wonderful gestures through out.
Expensive but the service and workmanship are excellent.
Best car, best service, True Super handling along with M-sport M-performance and Friendly Customer service and Mechanics.
nice motorcycle staff
Bought my car from Scott Shadbolt, very knowledgeable and friendly. Dealt with him to purchase and finance my vehicle . Amazing experience, I highly recommend this dealership.
Juleah Nguyen is an amazing BMW sales advisor. She helped me pick my car and ensured everything went smooth. She also provides excellent post-purchase customer service. I highly recommend her if you go to the BMW Toronto dealership. Thank you so much!
This was our first time purchasing a BMW. It was an incredible experience. Efficient, non-pretentious and knowledgeable staff. We cannot say enough about Marti Sison! He was able to address any and all questions we had, very friendly and excellent salesperson without pressuring. I did not think that I was buying a car the same day but it was the right decision. We look forward to working with Marti and the incredible team at BMW Toronto again!
Excellent service. Scott Shadbolt (Sales Consultant) ensured seamless and on time delivery of the vehicle. Great experience overall!!
I just bought a X4M from Scott Shadbolt! Scott is a very knowledgeable and friendly agent with whom I had a great buying experience. Scott answered my many questions and gave me answers to each question very patiently. I also heeded his advice for many options and was glad I did as he is very knowledgeable and has experience which allowed him to give me good recommendations. I will definitely be buying my next vehicle also from Scott Shadbolt💯
I recently purchased a used Honda Odyssey from here and the experience was awesome. Our sales consultant, Scott Shadbolt, was knowledgeable about the vehicle even though it wasn't a BMW and very friendly. The van was beautifully detailed inside and out and I even got to do the final pickup in their third floor showroom. I would definitely recommend!
We have purchased a 2017 BMW x1 and just recently traded in for a 2019 BMW x1. We love the car - it's reliable, comfortable and has a great ride to it. It's a little work horse with so much room - we just love it. The service at BMW is friendly and very customer oriented. I like how the garage sends a video during their inspection and completion of work.
Excellent service and unfailingly good service…staff is friendly and goes beyond their roles to assist our visit
BMW TORONTO provides the best car shopping and purchase experience. Marti Sison is our Sales Consultant and he’s been the finest guy you could deal with. We’ve had only one visit and finished the deal. Actually i was having other car in lease and it was reaching to closure so we just went for an enquiry about X3. Marti made so easy to switch to BMW. Marti arranged the test drive and take the my pervious car details. Marti provided the nice deal on X3 2022 and taken care of my prvous car lease closure things. Thanks to Kashif ...
Couldn’t be happier with the service! Marti made the decision super easy for my wife and I and we love the car we got. He was friendly, attentive, professional, and very efficient and I can say that about everyone we encountered there. Overall, highly recommend this place.
We recently purchased a car from BMW Toronto and we had a wonderful experience. We visited more than 4 brands in last 2 months and bought a car from here, partially because of the wonderful service provided by Marti. He was interested in our needs, patient with our queries, and showed a lot of interest in the conversation. He was not like other agents, who just want to tick a box of sale within 30 minutes. He ensured we learnt while test drive and enjoyed the experience. His knowledge about the brand & vehicle is commendable. On the day, we picked up our ...
I had an issue with tires following purchasing a vehicle with BMW Toronto, and Michael Kucyi reached out, he was extremely professional and listened to our issue and provided a satisfying solution. I will buy there again as Michael puts the customer first when it comes to servicing your vehicle.
The reception was fantastic. The service advisor and the department manager was the worst unprofessional and arrogant I have met. Guess they do not know how to type or answer a phone still waiting to return both 31 days and counting. New take car to them you will get the worst service ever
Had an excellent experience at BMW Toronto purchasing a vehicle from Scott Shadbolt! It was an absolute pleasure working with Scott and I would not hesitate purchasing from him again or recommending him to others. Thanks for everything Scott!
Couldn't be happier with my experience at BMW Toronto! As a first time BMW buyer I had a lot of questions and Scott Shadbolt was amazing to work with. He went above and beyond to make sure I was happy and took care of everything from start to finish. He not only does sales but he takes care of financing and insurance so I wasn't passed around to others. It was the best experience I have ever had at a dealership and validated my decision to make the switch to a BMW. If you're thinking of purchasing ...
I had picked up my new X5 I40 last week, car is great and had great experience with Usama Khan,He delivered car on time and showed all options in car......
Excellent service from the beginning to end. My sales consultant was Scott Shadbolt. I went in there thinking about purchasing a very specific car. Scott took the time to understand what I was looking for once I arrived and then set me up for a test drive in the car I went there to see. When I came back I was not convinced I had chosen the correct car. Scott had already prepared presentations of other options based on what I told him I was looking for. This was a big deal for me because it showed me that me ...
I have had 4 BMW'S and LOVE bring behind the drivers seat...Pure luxury and joy!!!
I am back to BMW Toronto sooner than I expected! I bought a BMW X5 35D from Scott Shadbolt about 6 months ago and it was the smoothest and most professional experience I’ve ever had at a dealership, when I was bringing in the car for a service the new BMW X6 caught my eyes and I immediately contacted Scott and asked him to keep an eye out for me incase something does arrive in the preowned, he emailed me back within 5 minutes and told me he has a BMW X6 M50i that showed up recently and he thinks ...
My husband and I had an amazing experience with Reza Heydar. He was professional, knowledgable and a pleasure to deal with. We truly experienced white-glove service. He's a great reflection of the BMW brand and we will absolutely be returning to him for our next vehicle.
Small sale for BMW of Toronto but a huge purchase for me. Couldn't be more appreciative of the great service, attention to detail, and professionalism from my sales consultant George Stefankiewicz. I had a blast through the purchase journey and now loving my X3. Thank you BWM of Toronto, George, and Al.
Great Job again by Toronto BMW Motorrad Fast,efficient, professional. Highly recommended !
I am glad that I leased my new X5 from this location. Our sales consultant Reza Heydar was very knowledgeable, friendly, and understanding. Overall, exceptional customer service. I would definitely go back to him for my next BMW.
I got my M340i two day’s ago from REZA. He is one of the best sales man that I talked to, he tried his best to help me and I’m so happy FOR THE DEAL THAT WE MADE. Reza is one of the best in business. Thank you REZA and thank you BMW TORONTO.
After walking away from three (3) diffrent BMW Dealership over very poor customer service decaded to sent an email to BMW Toronto requesting more info about 2022 BMW X1. Was put in contact with Sales Consultant - George Stefankiewicz. Never thought that I would ever say this but the whole experiance of buying my vehicle was "a pleaser". George provided a great service, pleasant, knowledgeable, professional and courteous. Thank you.
Best bmw dealer is right here!
You can make great deals on best german cars!
We had a really positive experience with Scott Shadbolt @ BMW Toronto. It was great having a single point of contact through the whole transaction, and Scott couldn’t have done a better job. His communication was friendly, informative, and efficient. We scheduled a walk around via FaceTime and he was very thorough on the call, showed us every detail (minor dings and all) and took the time to answer each and every question we had. From the very first email right to the moment he personally dropped off our new (to us) BMW at our front door *we really appreciated ...
Excellent service. I've used this service before, and always find the staff helpful, and service completed on time. Nice facilities for waiting. Thank you!
Best dealership in Toronto. Sales people very knowlegable and passionate on what they do. Amazing!
Great service. wonderful staff. Fast and prompt response. I highly recommend the service centre. I will come again.
Bimmer 🔥🚗
Recently purchased a pre-owned vehicle with Scott Shadbolt. He made the buying experience seamless & easy. The vehicle was still in the process of being “reconditioned” when I first saw the car and there were a few minor nicks & scratches, which Scott assured me were going to be taken care of. Sure enough on the day of delivery the car looked like it had gone through a reconditioning process & I was pleased with the dealer’s work & Scott delivering on his word. I also had inquired about a few items (sensor & winter tires) after purchase & ...