Customer Testimonials

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Google Feb 1, 2023

Service dept at BMW rocks! So great to deal with.

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DealerRater Feb 1, 2023

Great service provided by Barry Hibbert. He was very professional and delivered the car ahead of schedule.

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Google Jan 29, 2023

I am new to the whole car buying experience in Canada. I’ve been to many bmw dealerships in GTA as well as many other car dealerships- mercedes, bmw, land rover, audi, hyundai, toyota. Hands down the most friendly and professional attitude has been at this BMW dealership in downtown toronto. My sales person Adil Tahir is a gem of a person. He’s been brilliant, courteous, comprehensive and detailed in explaining each and every minor detail about the bmw x5, its various packages and options, availability issues, insurance, lease options, etc. From time to time i also had the ...

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Google Jan 26, 2023

Just picked up my new 2023 X1 and had a wonderful experience with Juleah Nguyen. Juleah was amazing throughout the entire process and I can tell that she truly cares for me as a client. She was always available and quick to respond to any questions I had, and made the entire process super easy. When it came to adding upgrades, she was very honest with helping me to decide which options I truly needed. I would highly recommend her to anyone shopping for a new BMW. Thanks again Juleah!

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Google Jan 23, 2023

I've had a great first experience with the Service Manager and work done on my 2018 330ix MSport. This is my first step into a luxury car and it was "new to me" I was weary having been told to be prepared to pay a lot on the cost of maintenance and repairs. None the less the car was beautiful, very low KMs and just needed new brake pads. A fellow BMW owner and neighbour highly recommended BMW Toronto service. It was a breeze. Booked the appt online, had a 55 pt inspection, brakes repaired, video call with the ...

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Google Jan 22, 2023

I recently purchased a vehicle from BMW Toronto. I was referred to Scott Shadbolt through a co-worker and he was amazing to work with. It took me a few months to decide on the perfect unit but Scott was always there to answer any questions that I had throughout the process. Once I decided on a vehicle Scott ensured that the entire process from financing to delivery was seamless. I have worked in the auto industry for over 10 years and I can honestly say that Scott Shadbolt is the best!

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Google Jan 21, 2023

Overall a very positive experience dealing and working with Jordan of BMW Toronto. Thank you for your patience during the sales process.

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Google Jan 19, 2023

Great customer service and communication!

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Google Jan 14, 2023

I had the pleasure of buying my first BMW from here. I was working with Marti with all the discussions. I can say that process was an absolute breeze. I got a good deal, Marti was super responsive and helpful considering i was the first time buyer. Super easy to reach out to. He made things special for us in terms of deal and delivery. He planned a surprise which was very sweet of him. I walked out with a bmw and a friend. Thanks Marti. Keep doing the amazing job.

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Google Jan 6, 2023

My experience with Reza Heydar at BMW Toronto was simply excellent! Reza is highly knowledgeable and patiently helped us understand the different models, financing options, and delivery timelines. Thanks Reza!

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Google Jan 4, 2023

We got a beautiful bmw x6 from Reza HEYDAR and had a wonderful experience! He was a great listener and found our dream car without a hassle! We loved his personally and the whole process! Would highly recommend you to anybody looking for a bmw! Thanks once again

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DealerRater Dec 31, 2022

Product sells itself; what sets BMW Toronto apart is the service and salesmanship. Awesome experience overall.

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Google Dec 30, 2022

If you are new immigrant I would recommend reaching out to Mr. Scott Shadbolt. I had the smoothest car buying experience. We called him regarding a car in the inventory, and got an appointment . When we reached there the car was being preconditioned and was ready for test drive. We were worried about our loan application as we didn't have a long credit history and were denied an auto loan from other automaker, but Mr Scott gave us hope and when he submitted our file, we got approved. On the delivery day, the process was smooth and fast. I ...

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Google Dec 30, 2022

Always a pleasure to get my car serviced at BMW Toronto. Polite staff, fantastic service and a good waiting area.

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Google Dec 29, 2022

I purchased a vehicle from Scott Shadbolt of BMW Toronto in November 2023 and had a wonderful experience with Scott! I had visited a few other dealerships before visiting BMW Toronto and found Scott and the team at BMW Toronto extremely professional, polite and patient with all my questions. I would definitely recommend working with Scott at BMW Toronto to purchase your next vehicle.

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Google Dec 22, 2022

Bought my first electric car, iX 50 is far better car then the plastic Tesla. Thank you Paul Campbell, everything went great and we love the car.

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Google Dec 21, 2022

Hi , I recently bought a 4 series through BMW toronto. The service was really good and many thanks to Scott Shadbolt - sales & finance specialist. He is my go-to guy, if anyone is looking for used cars. The process was smooth and one of the best dealers in Ontario.

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Google Dec 20, 2022

Scott Shadbolt is a very professional and cooperative agent. Thanks for his service and great follow-up

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Google Dec 18, 2022

Reza was amazing, I’m very satisfied with his great sevice!

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Google Dec 15, 2022

I cannot say enough good things about the location (I’ve been a loyal client for years) and about the outstanding service I received when I leased my most recent car there in October. Marti and the team went above and beyond to make my experience hassle-free and enjoyable. I highly recommend!

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DealerRater Dec 14, 2022

happy thanks. Don’t make me write more than I want. This is why I never want to do these things.

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Google Dec 14, 2022

Had a fantastic experience with BMW Toronto. Reza is so easy to work with and made sure i got everything I needed for my new ride. Great sales team and my recent flat tire was expertly handled by the service team.

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DealerRater Dec 12, 2022

The concierge staff and technicians are very helpful and knowledgeable on the services and options available.

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Google Dec 4, 2022

I recently bought a BMW at this downtown location. The whole staff are amazing especially Frank Sun. He is highly knowledgeable and made this process extremely easy. Thank you again!

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Google Dec 4, 2022

Excellent customer service. Big shout to Mr.Scott Shadbolt for providing us with an excellent experience. Scott is professional, punctual, accommodating and an excellent communicator. He assisted us at each and every stage making it an easy and seamless process. Thank you.

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Google Dec 1, 2022

First time dealing with BMW and had an excellent experience with BMW Toronto from beginning to end. Great facility made even better with my interactions with my CA Scott Shadbolt. He came highly recommended by a close friend and made the experience super smooth despite the delay in production that was out of the his or the dealership's control. Very down to earth person and I highly recommend asking for Scott if you are looking for a car. He even gave me a loaner the day of pickup to retrieve a forgotten document when I was dropped off and ...