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Who We Are

BMW Toronto is quite simply a great place to work. We try not to throw around buzz words like cutting edge, innovative, and fast-paced. The reality is our staff love what we do, we love where we work, and we try and have fun doing it. As a place to work, we think our dealership is as good as it gets. Our extensive selection of New and Pre-Owned BMW automobiles and motorcycles awaits your arrival in our truly unique and full-service facilities. Our award-winning sales and service staff members offer impeccable customer service and are ready to accommodate your every need and exceed your every expectation.


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Our Culture

Discover what it’s really like to work with us from the people who know best below.
We believe in supporting a progressive culture that allows all our associates to feel at home, enjoy equal opportunities and grow with us. That’s why our culture is founded on 5 core values, which set the tone for how we work together and treat each other in order to empower us all – and foster a unique team spirit.

Success Story

Drive your career toward your ultimate potential. When it comes to BMW and your career, the tried-and-true adage stands: what you put into it, you take out of it. While many BMW STEP graduates have chosen to be automotive technicians for the duration of their careers, others have chosen to move into sales and management roles.

 

 

 

 

Meet Mike

 

Mike started with BMW Toronto in 2010 when he applied for a job as a Business Development Coordinator shortly after completing a 3 Year Business Administration Diploma at Seneca College. His first role was at front desk reception where his tasks included greeting customers, answering the phones, consolidating the daily point of sale credit and debit sales and stepping in to help wherever needed in the Sales and Service Departments. After a few months at the front desk he moved to the 6th Floor Call Center where he answered inbound calls and made outbound calls as well to generate business for the Service Department. As a high achiever in booking appointments, customer service, and sales he was soon promoted to the position of Delivery Specialist/Product Genius. This is the next step in the sales stream of automotive retail.

The Product Genius role is one where the employee studies and masters all technology and features of our new car line up. Over 84 model variants and trim levels make BMW a complex brand to master, but this position allows people to gain a solid understanding of the vehicles for a future role in sales, whether new or used cars. Mike excelled in the role, working alongside 2-3 colleagues, and mentoring under senior sales advisors in the dealership. He took the best from the top sales professionals and incorporated it into his delivery process with customers. Each delivery takes 1-2 hours and involves a detailed explanation of features of the vehicle and a review of lease and finance paperwork. Mike was excellent at navigating potential confusion regarding paperwork and delivery surprises that can arise in an operation as large as BMW Toronto. He also passed his OMVIC licensing exam at this time allowing him to sell warranty and protection products to customers on delivery along with accessories from our parts department. In 2011 he was a national finalist amongst all BMW Retailers in Canada on who provides the best vehicle delivery experience.

His success in this intermediate role got him the opportunity to move to the New Car Sales department in a full-time sales role. Here, he managed his own day with new sales opportunities via phone, web submission, or walk-in. He also had to advertise himself to friends and family in hopes of gaining more prospects. Mike delivered a high level of customer satisfaction through strong follow up, transparency and meticulous attention to detail. Over the period of 3-4 years, Mike built a portfolio of clients who referred him business and bought multiple vehicles. To this day he still sells the occasional car to an old client who refuses to buy from anyone else. He ended up selling over 100 cars per year on average.

Because Mike was so strong with paperwork, sales, and customer service when he applied for the role of Finance and Insurance Manager in 2014 he got the job. This role is exceptionally crucial to the cash flow of the dealership and customer satisfaction. Here Mike was responsible for about 35-50 customers monthly, preparing financing, leasing terms, as well as selling warranties and protection products. The Finance Manager is responsible for collection of credit applications and private/confidential customer information while ensuring it is transmitted securely and approved in a timely manner.

After several successful years in this role, Mike was promoted again to Sales Manager at our MINI Toronto location. He managed a staff of 15 people and was responsible for the new and used car department goals along with one other colleague. This role involves a large amount of data management, forecasting, developing and executing sales plans all while continuing to provide top notch customer service. He found a niche in pre-owned sales management and played an important role in increasing the volume and profitability of the used car department at MINI Toronto.

Coming up on his 11th year with BMW Toronto Mike is now the Pre-Owned Sales Manager at BMW Toronto where he manages over $3 Million Dollars in inventory and works very closely with the New Car Managers, Service Manager, Parts Manager and General Manager to ensure a profitable operation for not only his department but others as well. Hard Work, High Levels of Customer Satisfaction and Genuine Enthusiasm are what got him to where he is.

Benefits

Discover more about the benefits our associates can enjoy as part of the BMW Toronto. We crafted a benefits package that is second to none.

 

Room To Grow

Learning is built into every role here. You’ll get mentorship and take ownership. At BMW Toronto, we are here to help you grow!

Make Your Move

Come for a media job. Stay for a tech career. We support exploring new fields right under our own roof.

Everyone Has A Voice

Innovation doesn’t know hierarchy. We make sure everyone is heard, considered and respected. Our culture celebrates and supports the difference that make each of us unique.

 

Community

In a world where people and cultures are increasingly connected and, as a result, face new social challenges, it is more important than ever that global companies recognize and embrace their social responsibility. That is why we are actively committed to our locations around the world, to improving these factors, serving as a co-initiator and focusing on areas where we can leverage our core expertise to achieve the greatest long-term impact. As well as contributing financial resources, we also share our know-how and provide access to our network. We work closely with strong partners to develop possible solutions for more equal job opportunities, to create open forums for non-formal education and honor, guide and support innovative projects to promote cultural diversity and intercultural dialogue.
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Contact Us

416-623-4269

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11 Sunlight Park Road • Toronto, ON M4M 1B5

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Today's Hours:

Open Today! Sales: 9am-6pm

Open Today! Service: 8am-6pm

Open Today! Parts: 8am-6pm

BMW Toronto 43.65624, -79.348747.