Parts department has amazing customer service.
We got our car recently at BMW Toronto, we were so glad to have Steven Giang’s help with all the questions and decision making, he’s very knowledgeable, professional and patience, we are so happy with the purchase.
I’ve had almost always great experiences with BMW Toronto’s service. There was one occasion where the service was poor - I had requested a specific loaner car because of my back issues (a suv rather than a car) and was told it would be provided and when I showed up the general manager had given it to another customer despite being told it was being saved for me. I was told the manager would get back to me but didn’t. Otherwise, including my last visit, the service had been beyond reproach. Despite the one mess up, I ...
The service went exactly as planned. Car was ready slightly earlier than the promised time.
I recently got my vehicle at this location and I have a good experience with this store. The sales representative Scott Shadbolt was very good and helped us to get the best price in the car. The process was quick and easy. Thanks.
This dealership matches the quality and drivability of its cars. Excellent, attentive service. Great team. They work fast. Easy parking. Highly recommended!
I'm so so so glad Scott happened to be the person I was introduced to when searching for my new vehicle. He was professional, so so knowledgeable - a true BMW lover, that lives and breathes the BMW lifestyle in ALL of the ways -- and he never pressured me to make a decision even when I went back and forth between two vehicles for like, a week -- lol. He has a great energy and is very patient, and I LOVE my new BMW!! THANK YOU SCOTT!!